A: A
state-of-the-art electronic device which
connects to the customers home electric
panel (110/220V) and displays the
following information:
Amount of kilowatt-hours (kWh)
consumed in real-time.
Displays cost of electricity
consumed in dollars and cents.
Daily usage in dollars
and cents and kwh for last 62 days.
Instantaneous power
being consumed (kW).
Displays projected amount of next
electric bill, in $'s and cents.
Displays "days, hours and
minutes" monitored.
Simple to use by customer
New Product Lets Utilities Reduce High
Bill Complaints
The EM-2500 let's Electric Utilities
practically eliminate High Bill
Complaints!
The EM-2500 shows your customers how
much electricity they are using, thus
allowing them to feel they have control
of their electric expenditures.
Q: Why do
customers call-in a High Bill Complaint?
A:
Customer is surprised/shocked by a
higher than expected Electric Bill!
Q: How to
Reduce/Avoid High Bill Complaints ?
A:
Utility can sell or
lease or recommend the EM-2500 to
customers who call about high bill
complaints. With the EM-2500 customers
know how much they are spending at any
time during the month and will not
be shocked or surprised by a high
electric bill.
A:
If the customer makes
a conscious decision to spend a certain
amount on their electric bill, then they
will not call-in and complain!
Electric Usage Monitor Applications
Reduce High Bill Complaints
Home Energy Surveys Instrument
Capture New Customers in a
Deregulated Environment
New Efficient Home Program Feature
High Efficiency Air Conditioner Program
Electric Vehicle Charger Monitor
Low Income Program
Current Diversion Verification
Heating & Cooling Program Guarantee
Q: Benefits of the Electric Usage Monitor
to Utilities?
A:
Reduces high
bill complaints from customers,
since customers can monitor their actual
daily usage and costs, in dollars and
cents.
A:
Increases
customer satisfaction, since
customer spends only the desired amount
or within their budget. Customers feel
they have control!
A:
Source of
Revenue for Utility, if
provided as a service to customer, for a
monthly fee, or sold at a profit. In
either case, the utility recovers any
investment in a short time.
A:
Utilities that plan to
expand to sell power in other service
territories, can use the Electric Usage
Monitor as a "free service" as
a marketing tool to provide a value
added service to new customers
that sign-up with the utility.
A:
Customer
Retention Strategy: When
deregulation arrives, the utility can
offer this service or productto
retain their customer base. (Cost to
utility would be less than, other
customer retention strategies.)
Customer Benefits of Electric Usage
Monitor
Research shows that customers want a
whole-house energy monitor.
Customers desire to know the projected
amount of their next electric bill.
Canreduce high bill complaints
and increase customer satisfaction.
Shows customers consumption of
appliances.
Can help customer identify problems
with their appliances i.e., a/c and
water heater.
Can help determine savings from high
efficiency air conditioners.
Excellent as an educational tool.
Meeting Customer Needs with the Electric
Usage Monitor
Research shows customers want a whole
house energy monitor.
Customers also want:
1) to know the projected amount of
their next electric bill.
2) to be in control of their
monthly electric consumption and more
importantly the cost of their monthly
bill.
3) to be able to modify usage patterns
depending on the consumption of their
appliances.
4) to know how much their appliances
consume. This unit can monitor
individual appliances or circuits.
5) to determine savings from the
installation of energy efficiency
measures such as high efficiency air
conditioners or different thermostat
settings.
6) to be able to identify problems
with their appliances, such as low
freon on central air conditioners or
inconspicuous hot water leak.
The Electric Usage Monitor as an
Educational Tool
Additional opportunities of the Electric
Usage Monitor, besides the benefits
described earlier, is as an
educational tool on energy use
and energy efficiency. The unit displays
the instantaneous usage (kW) at
any time.
The Electric Usage Monitor answers the
question repeatedly asked by customers to
the Field Representatives;
"How much does this appliance use
?"
Cost-effective Tool to monitor
whole house or individual appliances:
1) monitors total load on home,
2) can monitor consumption of central air
conditioners,
3) can monitor consumption of electric
water heater, etc.
Energy Monitoring Technologies, Inc., 7516 N.W. 55 St. Miami, FL 33166, Tel: 305-470-9716 Fax: 305-406-9469
Copyright 1998 - 2005, Energy Monitoring Technologies, Inc. All Rights Reserved.
